Legal

Privacy policy

Controller

BoMaine AG, 6055 Alpnach, Obwalden, Switzerland, operator of Travelcoup, is the controller for the personal data described below. Contact: privacy@flysemiprivate.de.

Data we collect

Contact details, passenger and travel document information required for carriage, booking history and payment status. We do not store full card numbers.

Why we process it

To operate your flight, meet aviation and border-control obligations, provide customer service and — where you consent — send occasional route announcements.

Sharing

Passenger manifests are shared with the operating carrier, ground handlers and authorities where required by law. We do not sell personal data.

Retention

Booking records are retained for ten years to meet accounting and aviation record-keeping requirements; marketing consents are kept until withdrawn.

Your rights

You may request access, correction, deletion, restriction or portability of your data, and withdraw consent at any time by writing to privacy@flysemiprivate.de.

Supervisory authority

You may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC), Bern, or with your local EU/EEA supervisory authority.

Security

Data is encrypted in transit and at rest, with access limited to staff who require it to operate your flight.